FoodExpress Delivery Analytics
A data analytics project that analyzes FoodExpress delivery operations to uncover insights on customer satisfaction, delivery performance, and business growth.
Cleaned and analyzed delivery, customer, and order data using Python (Pandas, NumPy), statistical analysis, and EDA, with visualizations created using Matplotlib and Seaborn.
- Analyzed delivery performance, revenue, customer behavior, and promotions.
- Identified delivery time as the strongest driver of customer satisfaction.
- Compared cuisine, city, and VIP customer performance.
- Produced a business intelligence report with actionable insights.